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Contact Us
Have a question, suggestion, or need help with your PLOS account? Reach out through any of the channels below.
Get in Touch
General Support
For questions about your account, features, or technical issues.
- Email: support@plos.app
Privacy & Data
For questions about your data, privacy concerns, or data deletion requests.
- Email: privacy@plos.app
- Data Export: Export your data in CSV or JSON format
Feedback & Suggestions
Help us improve PLOS by sharing your ideas and feedback.
- Email: feedback@plos.app
Report an Issue
Found a bug or security vulnerability? Let us know so we can fix it.
- Email: security@plos.app
Quick Links
Looking for something specific? These might help:
- Account Settings — Manage your profile and preferences
- Messaging Apps — Connect Telegram or WhatsApp
- Terms & Conditions — Our terms of service
- Privacy Policy — How we handle your data
- Cookie Policy — What cookies we use
Response Times
We aim to respond to all inquiries within 24-48 hours. For urgent security matters, please include "URGENT" in your email subject line.